BT Group Customer Service Manager interview questions
based on 2 ratings - Updated Nov 15, 2022
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
BT Group interviews FAQs
Candidates applying for Customer Service Manager roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at BT Group overall takes an average of 28 days.
Common stages of the interview process at BT Group as a Customer Service Manager according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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I applied online. The process took 3 weeks. I interviewed at BT Group
Interview
Great, was made to feel completely at ease throughout and questions were as expected. Interviewers were great and that made me as an interviewee feel comfortable. One of the better interviews that I've experienced.
I applied online. The process took 2 weeks. I interviewed at BT Group (Broomfield, CO)
Interview
The interview process was disturbing. The company specializes in video conferencing but couldn't get the conference video working for the interview. All I had was audio. The person I would be reporting to was on the east coast and I am in Denver.
Interview questions [1]
Question 1
Lots of "tell me about a time" questions. Very scripted and irritating.