Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BT Group

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: BT Group reviews | BT Group jobs | BT Group salaries | BT Group benefits | BT Group conversations
      BT Group interviewsBT Group Senior Client Services Manager interviewsBT Group interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      BT Group interviews FAQs

      • Senior Client Services Manager applicants have rated the interview process at BT Group with 5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Senior Client Services Manager roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at BT Group overall takes an average of 28 days.
      • Common stages of the interview process at BT Group as a Senior Client Services Manager according to 1 Glassdoor interviews include:

        Presentation:  20%

        Background check:  20%

        Phone interview:  20%

        Drug test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Project Manager(357) ;
        2. Software Engineer(200) ;
        3. Associate(165) ;
        4. Customer Service Representative(156) ;
        5. Account Manager(151) ;
        6. Network Engineer(147) ;
        7. Sales Advisor(127) ;
        8. Manager(117) ;

      Senior Client Services Manager Interview

      Feb 3, 2017
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at BT Group (Chicago, IL) in Nov 2015

      Interview

      It was a multi stage interview process. I found the HR team to be friendly and helpful. The interviewing management team were very professional and engaging throughout the interview. Remote and in person interview process.

      Interview questions [1]

      Question 1

      Key ways to implement ITIL based service management
      Answer question
    • Analyst(113) ;
    • Customer Service Advisor(113) ;
    • Sales(98) ;
    • Engineer(95) ;
    • Customer Service(87) ;
    • Senior Consultant(87) ;
    • Finance Manager(83) .
    • Jobs at BT Group

      3 jobs in United States
      Sales Operation Manager
      San Francisco, CA
      ·
      $100K - $156K /yr
      (Glassdoor est.)
      View job
      Hardware Engineer
      Chantilly, VA
      View job
      Inventory Control Specialist
      Chantilly, VA
      ·
      $46K - $67K /yr
      (Glassdoor est.)
      View job
      View all Senior Client Services Manager Jobs