I applied online. I interviewed at BT Group (Budapest) in Jun 2021
Interview
first an online quiy that took 30 minutes that involved some math questions and after I was invited to a zoom interview with two future team leaders. The interview questions were general and some were related to the company, about what they do usually.
I applied through an employee referral. The process took 1 week. I interviewed at BT Group (Gurgaon, Haryana) in Sep 2024
Interview
First round was actual interview taken by two team leaders one from service request coordinator depression and other was from pricing and ordering department. 2nd round was about joining date and job role briefing.
I applied online. The process took 3 weeks. I interviewed at BT Group (Gurgaon, Haryana) in Jan 2022
Interview
The interview round was quite smooth and feasible. The HR coordinated during the entire procedure. The team was supportive and the manager took care of the rest of the formalities as well.
I applied through a staffing agency. The process took 1 week. I interviewed at BT Group (New Delhi) in Nov 2021
Interview
Firstly Online assessment then within a week operation one round, then in next one week finally operation round, then finally you will get offer letter in couple of days or week.
Interview questions [1]
Question 1
SLA, SOP, Cost and price difference and a lot of behavioral questions
Service Request Coordinator applicants have rated the interview process at BT Group with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at BT Group as a Service Request Coordinator according to 2 Glassdoor interviews include:
Other: 17%
Phone interview: 17%
IQ intelligence test: 17%
Personality test: 17%
Group panel interview: 17%
One on one interview: 17%
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