Account Manager applicants have rated the interview process at BT Group with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 31 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at BT Group overall takes an average of 28 days.
Common stages of the interview process at BT Group as a Account Manager according to 5 Glassdoor interviews include:
One on one interview: 40%
IQ intelligence test: 20%
Phone interview: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
3 stage including Role play at the end. Initial interview and then business analysis and presentations along with sales competency to be demonstrated throughout. Each stage requires to be passed to reach next. Although this is now 15 years old so likely different today.
Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.
Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.
Interview questions [1]
Question 1
Can you please describe a time when you met a deadline?
I interviewed at BT Group (Belfast, Northern Ireland)
Interview
Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better
Interview questions [1]
Question 1
Tell em about a time you worked together as a team