Account Manager applicants have rated the interview process at BT Group with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 31 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at BT Group overall takes an average of 28 days.
Common stages of the interview process at BT Group as a Account Manager according to 5 Glassdoor interviews include:
One on one interview: 40%
Skills test: 20%
IQ intelligence test: 20%
Phone interview: 20%
Here are the most commonly searched roles for interview reports -
Long process with poor communication from hr team. Interview was standard questioning with 30/60/90 day plans required. BT portal is quite cumbersome and continues to send vacancies for jobs that are not a suitable fit
Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.
Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.
Interview questions [1]
Question 1
Can you please describe a time when you met a deadline?
I interviewed at BT Group (Belfast, Northern Ireland)
Interview
Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better
Interview questions [1]
Question 1
Tell em about a time you worked together as a team