BT Group Customer Service Representative (CSR) interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 16%Employee ReferralEmployee Referral
- 12%Staffing AgencyStaffing Agency
- 4%OtherOther
- 4%In PersonIn Person
Interview search
38 interviews
BT Group interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at BT Group with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 31 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at BT Group overall takes an average of 28 days.
- Common stages of the interview process at BT Group as a Customer Service Representative (CSR) according to 5 Glassdoor interviews include:
One on one interview: 40%
IQ intelligence test: 20%
Phone interview: 20%
Skills test: 20%
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