2 one on one interviews before and after the group interview. The interviewers are not the same and they are competency based. The questions are role based but quite easy. Not as difficult as you would assume.
Applied online on their website , did a online test, had a phone call, then proceeded to having a face to face interview. In which they asked me 5 questions.
Interview questions [1]
Question 1
When did you use digital technology to help someone
Longwinded on line. Felt very impersonal and cold. Not an issue for some. But there was no personality. Lady was nice enough, answered questions. It was FTC - so might be why. Advised chance of staying after but didn’t really seem like a possibility at all.
Not really a positive or negative review. Just didnt leave me wanting to work there unless just a check.
Interview questions [1]
Question 1
A moment that I went above and beyond for a customer
Customer Service Representative applicants have rated the interview process at Barclays with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 62.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 58 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Barclays overall takes an average of 28 days.
Common stages of the interview process at Barclays as a Customer Service Representative according to 14 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 14%
Skills test: 14%
Personality test: 12%
Background check: 10%
IQ intelligence test: 10%
Drug test: 7%
Presentation: 7%
Group panel interview: 5%
Other: 5%
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