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      Base CRM

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      Customer Success Interview

      Jun 25, 2016
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Base CRM (New York, NY)

      Interview

      First they reached out via email and set up a video chat with the director. An in-person interview was scheduled after the video screening. After the in-person interview, the CEO calls for a quick chat. The follow up call never came so I reached out and they told me they were excited to have me and were putting my paperwork together. After the awkward phone call with the CEO because he was clearly doing something more important than listening to me, I waited another week. Finally I reached out and they told me the position was filled. I think they dropped the ball in the end. A courtesy call would've been nice. Especially since they lead me to believe I was going to receive an offer.

      Interview questions [1]

      Question 1

      Critical thinking: How do you know which light switch operates bulbs that can't be seen?
      1 Answer

      Base CRM interviews FAQs

      • Candidates applying for Customer Success roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Base CRM overall takes an average of 12 days.
      • Common stages of the interview process at Base CRM as a Customer Success according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(8) ;
        2. Recruiter(3) ;
        3. Sales(3) ;
        4. Software Engineer(3) .


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