One phone interview and then on site interview. Interviewer was late, forgot my name and did not follow up with me when they said they would. Talked with employees who seemed unenthusiastic about the company.
Interview questions [1]
Question 1
What would you do if a client asked a question you didn’t have the answer to?
I applied online. The process took 2 weeks. I interviewed at Base CRM (San Francisco, CA) in Mar 2018
Interview
- series of calls, including a skills assessment and culture interview. Youll meet with the CEO as well. The interviews are not only designed to see if you have the right skills, but if you can fit into their culture well.
Interview questions [1]
Question 1
Tell me about why you chose your college major? Did you regret it?
Overall I had a great interview process with Base. The hiring manager I coordinated with was extremely well organized. After each stage of the interview process, I got a call checking on on how the interview went. Also I heard about what was going to happen in the next step shortly after each interview.
Overall I had 4 stages of interview for the position - an initial call, 1st in person meet, a skills assessment, and an interview with upper management. I was impressive that all levels of management are involved in the interview process. To me it showed that they really care about their employees and have a high interest in the team they are building
Interview questions [1]
Question 1
If you could have any job in the world, what would it be?
Customer Success Manager applicants have rated the interview process at Base CRM with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 42.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Base CRM overall takes an average of 12 days.
Common stages of the interview process at Base CRM as a Customer Success Manager according to 4 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 20%
Presentation: 20%
Background check: 20%
Drug test: 10%
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