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      Product Support Manager Interview

      Nov 3, 2015
      Anonymous Interview Candidate
      Mountain View, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Base CRM (Mountain View, CA) in Oct 2015

      Interview

      Started off with the phone screening, then they scheduled me to come in to meet the team. Met with four people. Pretty standard interview. They were a very fun group.

      Interview questions [1]

      Question 1

      Talked about past experience. One of the questions they asked is how to make a PB&J sandwich. There was also a critical thinking question: Suppose that you are standing in a hallway next to 3 light switches, which are all off. There is another room down the hallway, where there are 3 incandescent light bulbs – each light bulb is operated by one of the switches in the hallway. Because the light bulbs are in another room, you can not see them since you are standing in the hallway. How would you figure out which switch operates which light bulb, if you can only go the room with the light bulbs one time, and only one time? Then they emailed me a an assessment test which was about 30 min long. They also asked if you downloaded the app and tried the trial version.
      1 Answer
      3

      Base CRM interviews FAQs

      • Candidates applying for Product Support Manager roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Base CRM overall takes an average of 12 days.
      • Common stages of the interview process at Base CRM as a Product Support Manager according to 1 Glassdoor interviews include:

        Personality test:  25%

        Group panel interview:  25%

        Phone interview:  25%

        IQ intelligence test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(8) ;
        2. Recruiter(3) ;
        3. Sales(3) ;
        4. Software Engineer(3) .


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