Customer Service Supervisor applicants have rated the interview process at Baylor Scott & White Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 72.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Supervisor roles take an average of 41 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Baylor Scott & White Health overall takes an average of 25 days.
Common stages of the interview process at Baylor Scott & White Health as a Customer Service Supervisor according to 2 Glassdoor interviews include:
Group panel interview: 40%
Skills test: 20%
Phone interview: 20%
One on one interview: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Baylor Scott & White Health (Round Rock, TX)
Interview
I had 1 virtual interview with the hiring manager. I then had an in-person interview with the hiring manager. I was asked to come in for a third in-person interview with other supervisors. After all that I received a generic rejection email. After meeting so many people, I would have appreciated a phone call or at least a personalized email.
Interview questions [1]
Question 1
There were questions about my leadership style and experience.
I applied in-person. The process took 2 months. I interviewed at Baylor Scott & White Health (Waco, TX)
Interview
There are a series of questions that are usually asked by a panel of Supervisors and Team Leads. They usually go over their expectations during the interview process as well to see if it something you believe you would be a good fit for.
Interview questions [1]
Question 1
Give a time when you had a difficult customer and how did you handle the situation?