Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Benefitfocus

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Benefitfocus reviews | Benefitfocus jobs | Benefitfocus salaries | Benefitfocus benefits
      Benefitfocus interviewsBenefitfocus Customer Service Associate interviewsBenefitfocus interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Associate Interview

      Apr 17, 2021
      Anonymous Interview Candidate
      Charleston, SC
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Benefitfocus (Charleston, SC) in Sep 2018

      Interview

      Forgot how my experience was. Just on here to apply for a flight attendant job. So please disregard this review and feedback. Hopefully I will come across my dream job and finally love what I do at my fullest potential instead of just working for a paycheck. Thanks!

      Interview questions [1]

      Question 1

      What was the one thing that they ask about you?
      Answer question

      Jobs at Benefitfocus

      4 jobs in United States
      Benefits Administrator - Contractor
      Charleston, SC
      ·
      $43K - $70K /yr
      (Glassdoor est.)
      View job
      Sr. Software Engineer
      Charleston, SC
      ·
      $115K - $155K /yr
      (Glassdoor est.)
      View job
      Web Engineer
      Charleston, SC
      ·
      $95K - $140K /yr
      (Glassdoor est.)
      View job
      Corporate Paralegal
      Charleston, SC
      ·
      $67K - $93K /yr
      (Glassdoor est.)
      View job

      Benefitfocus interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Benefitfocus with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 52.6% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Benefitfocus as a Customer Service Associate according to 1 Glassdoor interviews include:

        Phone interview:  33%

        Drug test:  33%

        Skills test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Benefits Administrator(38) ;
        2. Account Executive(27) ;
        3. Software Engineer(25) ;
        4. Manager(23) ;
        5. Customer Success Manager(22) ;
        6. Account Manager(20) ;
        7. Project Manager(17) ;
        8. Applications Consultant(14) ;
        9. Sales(12) ;
        10. Business Analyst(11) ;
        11. Associate(10) ;
        12. Director(10) ;
        13. Implementation Consultant(10) ;
        14. Solutions Consultant(10) ;
        15. Consultant(9) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      View all Customer Service Associate Jobs