I applied online. The process took 4 days. I interviewed at Best Buy (Toronto, ON) in Oct 2014
Interview
Applied on a weekend evening through the website. Got a call 3 days later at night (9 pm, abnormally late for a phone call). Asked numerous questions on the phone to weed out certain people (can you work boxing day? Whats your availability?)
Came in the next day for an in person interview with some figure head manager. Came early to fill out paperwork, but was allowed in for the interview almost 30 mins after scheduled time (clearly dont value you that much). Asked a bunch of situational questions regarding customer care. Not much room to see if they meet your needs as an employee, everything is about "what can you do for best buy?".
Also, they asked if I was interested in full time for part time on the phone, only to be told in the in-person interview that they don't offer full time positions. Probably something they should have mentioned during the initial phone call (as that would probably turn off a lot of people off who need the income).
Anyways, was offered the job on the spot, filled out paperwork and received my schedule for the coming weeks on the spot.
Tell them what they want to hear, come dressed professionally and you will probably get offered the job right then and there.
Interview questions [1]
Question 1
What should happen to a customer that is caught stealing?
Recorded interview: asked basic about me overview question, why best buy, and a few scenario question touching on customer privacy and respect. Overall very smooth, did not get a call back due to locations
Interview questions [1]
Question 1
They always tend to start with the "tell me about yourself" where you essentially pitch yourself in 90 seconds or less.
Star method questions. Depending on the location they each have a very different interview process. The first two were more lengthy and expected you to do a demonstration or convincing them to buy something whereas my third interview at a different location was very laid back.
Interview questions [1]
Question 1
Why Bestbuy and can you tell me about your last experience.
It was not too long and was a good process. They asked me about eight questions so that was not bad at all. Just make sure you act professionally and be positive throughout the process is what’s most important of all.
Sales Associate applicants have rated the interview process at Best Buy with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 11 days to get hired, when considering 975 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Sales Associate according to 975 Glassdoor interviews include:
One on one interview: 26%
Drug test: 17%
Background check: 15%
Phone interview: 13%
Personality test: 9%
Skills test: 9%
Presentation: 4%
Group panel interview: 4%
IQ intelligence test: 3%
Other: 1%
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