I applied online. The process took 2 weeks. I interviewed at Best Buy (South San Francisco, CA) in Sep 2020
Interview
They stated really professional in my option. when i got there they had me wait nest to the the front until they where available to take some time to talk with my, i ended up waiting 5 mins. we we got into the office they started to ask me the typical questions that you would expect and answered any questions i had.
Interview questions [1]
Question 1
what would you do if someone stated that they received the in worse condition then they originally had it in?
Good in person interview process, was given the job on the spot but had to work for it, answer good questions about how I would handle certain situations. Simple but went in depth enough to let me know how the job would go, honest up front
Interview questions [1]
Question 1
When there is a lull in the conversation, waiting for an update to finish/etc, how do you handle it?
Standard interview questions. They ask if you have tech knowledge but it is a plus and not required. Overall the job is more customer oriented than technical but they are more than willing to teach.
it was a very interesting interview, we talked about hitting sales goals and other things. the interview went very smoothly and i ended up getting the job which was nice
Best Buy interviews FAQs
Geek Squad, Consultation Agent applicants have rated the interview process at Best Buy with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad, Consultation Agent roles take an average of 13 days to get hired, when considering 154 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Geek Squad, Consultation Agent according to 154 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 15%
Background check: 13%
Drug test: 13%
Skills test: 11%
Personality test: 7%
Presentation: 6%
IQ intelligence test: 5%
Group panel interview: 3%
Other: 2%
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