The process took 1 week. I interviewed at Best Buy (Saugus, MA) in Jun 2018
Interview
(2016) hand delivered application. Got a phone call to confirm a time for a longer phone call interview.
Had the longer phone call interview (which basically went over my employment eligibility like age and position overview like time and other requirements).
Had an in person interview. Discussed job function and my background.
Interview questions [1]
Question 1
Tell me a little about your background with computer troubleshooting and repair.
Good in person interview process, was given the job on the spot but had to work for it, answer good questions about how I would handle certain situations. Simple but went in depth enough to let me know how the job would go, honest up front
Interview questions [1]
Question 1
When there is a lull in the conversation, waiting for an update to finish/etc, how do you handle it?
Standard interview questions. They ask if you have tech knowledge but it is a plus and not required. Overall the job is more customer oriented than technical but they are more than willing to teach.
it was a very interesting interview, we talked about hitting sales goals and other things. the interview went very smoothly and i ended up getting the job which was nice
Best Buy interviews FAQs
Geek Squad, Consultation Agent applicants have rated the interview process at Best Buy with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Geek Squad, Consultation Agent roles take an average of 13 days to get hired, when considering 154 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a Geek Squad, Consultation Agent according to 154 Glassdoor interviews include:
One on one interview: 26%
Phone interview: 15%
Background check: 13%
Drug test: 13%
Skills test: 11%
Personality test: 7%
Presentation: 6%
IQ intelligence test: 5%
Group panel interview: 3%
Other: 2%
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