I applied online. The process took 1+ week. I interviewed at Best Buy (Southfield, MI) in Mar 2013
Interview
Once you submit your application and pass the screening process. A phone interview is conducted. Then an interview with the manager of the department and finally with general store manager.
easy questions, behavioural - focused on wether you can handle customer interactions well. "Tell us about a time when you handled conflict", "How would you approach an upset customer", etc.
Very simple first on the phone interview, then come to the store for a in store interview with asst. Manager, then you have an interview with the GM. Relaxed for the most part
I applied online. I interviewed at Best Buy (Colorado Springs, CO) in Jul 2016
Interview
It helps to have a background or an understanding of technology as well as customer service. They are looking for people who have a desire to work and are flexible in helping your teammates out as well.
MCSA applicants have rated the interview process at Best Buy with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for MCSA roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Best Buy overall takes an average of 12 days.
Common stages of the interview process at Best Buy as a MCSA according to 9 Glassdoor interviews include:
Drug test: 21%
One on one interview: 21%
Phone interview: 18%
Skills test: 9%
Personality test: 9%
Background check: 9%
IQ intelligence test: 6%
Group panel interview: 3%
Presentation: 3%
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