The interview was pretty straightforward.
They ask the usual standard customer service questions and get back to you a week or 2 later.
Overall, the experience is fluid and not complex.
I applied online. The process took 2 weeks. I interviewed at Best Buy (New York, NY) in May 2010
Interview
It was pretty easy in the first interview, just make sure to show a really friendly and jolly personality. The second interview with the general manager is a bit more tougher as they kind of try to either figure you out and break you down. They ask a lot of hypothetical and situational questions so get prepared for that. You'll know if you'll get the job by the last interview, just don't be nervous and be yourself and try breaking the ice with a light joke or something you and the interviewer can relate to.
The interview was interesting, but I wasn't informed of the final result until several weeks later, which is a negative point. Otherwise, the questions were relevant and personalized. It took about twenty minutes.
Interview questions [1]
Question 1
A question about the trips I've taken and how they've helped me improve.
First is an online that is asked by robotic questions. You just have to answer sincerely and answer scenario-based questions that are fairly easy to answer and should be the easiest interview you ever have.
Interview questions [1]
Question 1
How would you defuse a situation if X were to occur?