I applied online. The process took 3 days. I interviewed at Best Western (Fairbanks, AK) in Aug 2021
Interview
Was pretty simple, employer wanted to make sure you could communicate more than anything. Lots of behavioral and situational questions. Also went over a couple different techniques to deal with customers.
Interview questions [1]
Question 1
Can you tell me about a time you disagreed with someone?
The interview process was very quick and concise. The questions asked were basic and straight forward so there were no surprises. You don't have to worry if you have never worked in this position.
Interview questions [1]
Question 1
Do you have experience working in a customer service role?
It was very brief. The hiring manager didn't ask me a lot of questiins, and I feel that the hiring manager didn't do a good job laying out all the responsibilities
Front Desk Clerk applicants have rated the interview process at Best Western with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 68.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Clerk roles take an average of 2 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Best Western overall takes an average of 7 days.
Common stages of the interview process at Best Western as a Front Desk Clerk according to 10 Glassdoor interviews include:
One on one interview: 73%
IQ intelligence test: 9%
Presentation: 9%
Background check: 9%
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