I interviewed at Better Business Bureaus (Columbus, OH)
Interview
She wasn't clear on the responsibilities of the position. And couldn't answer questions about compensation. It felt as though I was interviewing her, for she had only been at the company for two months and was running interviews.
Interview questions [1]
Question 1
Do you think you would be good at managing difficult customers?
I initially Applied online. Received a request for interview. Short interview with manager via indeed. The end. I actually withdrew my application after speaking up him. I didn’t think the culture would be one i’d thrive in after speaking to him.
I applied online. I interviewed at Better Business Bureaus
Interview
Super easy, went through three interviews before offered job. First I met with HR then I had two interviews with the managers and then finally a fourth interview with the entire team.
Interview questions [1]
Question 1
Role play scenario when trying to keep business on board after they want to cancel
Customer Service Representative applicants have rated the interview process at Better Business Bureaus with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Better Business Bureaus overall takes an average of 13 days.
Common stages of the interview process at Better Business Bureaus as a Customer Service Representative according to 5 Glassdoor interviews include:
Presentation: 40%
Phone interview: 20%
Drug test: 20%
One on one interview: 20%
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