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      Senior Manager - Strategy & Operations Interview

      Jul 9, 2026
      Anonymous Interview Candidate
      Chicago, IL
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through other source. I interviewed at BetterUp (Chicago, IL) in Apr 2026

      Interview

      I rarely leave reviews, but I feel prospective candidates deserve an honest account of my experience. My interview process lasted approximately three months and included 10 interviews, a take-home assignment, a presentation, and a final interview with the company’s founder. It was the most extensive hiring processes I’ve ever experienced. Throughout the process, the hiring manager and the team I would have been working with consistently expressed enthusiasm about my candidacy. Every interaction reinforced the impression that there was strong alignment and mutual excitement about me joining the team. The founder interview was scheduled as the final step after months of interviews and preparation. By him giving my candidacy a no shows me that he does not trust his leadership team to affectively hire. If he was always the deciding factor why wasn’t he one of the first people to meet in the process and save everyone, including his employees, the time and energy. On June 18, I was verbally informed that I would be receiving an offer. Shortly afterward, that changed, and I was ultimately told that I was not the right fit for the position following the founder interview. I fully understand that companies have the right to make whatever hiring decision they believe is best. My disappointment is not rooted in not receiving the job, it’s rooted in the process itself. If concerns about a candidate’s fit remain after three months, ten interviews, a take-home assignment, a presentation, and the support of the hiring manager and future teammates, then the interview process itself deserves to be reevaluated. Requiring that level of investment from a candidate before reaching a final decision demonstrates a lack of respect for the candidate’s time. The process required dozens of hours of preparation, scheduling, interviews, project work, and presentations while balancing a full-time career. To invest that much time only to have the process end after the final approval step left me feeling that my time and effort were not valued. BetterUp’s mission centers on helping people grow and thrive. My hope is that the company applies those same principles to its candidate experience by creating a hiring process that is more efficient, more transparent, and more respectful of the significant commitment candidates are asked to make.

      Interview questions [1]

      Question 1

      How comfortable I was using and implementing AI into my processes and how I would use it in this role.
      Answer question