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      Birdeye

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      Birdeye interviewsBirdeye Customer Success Manager interviewsBirdeye interview


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      Customer Success Manager Interview

      Dec 2, 2018
      Anonymous employee
      Gurgaon, Haryana
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Birdeye (Gurgaon, Haryana) in Nov 2018

      Interview

      They ask you simple questions related to your current role and make you feel very comfortable during the interview. With birdeye, all the interviewers were very calm and composed and not too rushy with anything. Everyone who spoke to me was well versed about what they were doing in there current role and additionally wanted to make me aware on how the company functions, it was more talking about everything rather than just sticking to what needs to be done. So yeah, very informative and comfortable interview, the HR "Iqbal" also is very supportive and always keep motivating you throughout your interview. Good Job Iqbal !

      Interview questions [1]

      Question 1

      It is a SaaS company so they would ask you questions that may get a bit technical but again it is for them to understand whether you will be able to live with the companies product
      Answer question

      Other Customer Success Manager Interview Reviews for Birdeye

      Customer Success Manager Interview

      Mar 28, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Birdeye in Feb 2025

      Interview

      A recruiter reached out and got me in front of someone within the same week and got an answer the following week - the whole process was straight forward and direct

      Interview questions [1]

      Question 1

      Which company value resonated the most
      Answer question

      Customer Success Manager Interview

      Jul 30, 2024
      Anonymous employee
      Dallas, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Birdeye (Dallas, TX) in Sep 2022

      Interview

      I had three interviews, one with HR, one with the VP of the team, and one with the managers of the team. There was no formal test/writing sample/etc., but the technical questions were extensive.

      Interview questions [1]

      Question 1

      Describe a time something went wrong and how you resolved that situation
      Answer question

      Customer Success Manager Interview

      Dec 11, 2025
      Anonymous employee
      Dallas, TX
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Birdeye (Dallas, TX) in Jan 2022

      Interview

      1.) Interview with hiring manager in HR 2.) Interview with the Team Lead 3.) Interview with the Director of Customer Success 4.) Interview with the Senior Director of Implementation The entire process took about 3 weeks. The first few were all within a few days of each other, but the final interview was a week after the third interview.

      Interview questions [1]

      Question 1

      What is it about Birdseye that interested you?
      1 Answer