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      Bizzabo

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      Customer Support Representative Interview

      Apr 18, 2018
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bizzabo (New York, NY) in Feb 2018

      Interview

      The interview consisted of an initial phone call interview that I would consider a screener interview. After they see if your values and work ethic matches the companies vision, you are then moved on to a video interview with the head of the department you are applying for. This interview is pretty thorough and many questions are asked to see if you are a right fit. After I was supposed to have another video interview but since I had to make an urgent decision my interview process was expedited and I was invited for an in-person interview. The in person interview is pretty long, about 2 and a half hours, and during you speak to about 5 people within the company including one of the co-founders. This interview is also very extensive with multiple scenarios being tested in addition to them testing your company fit.

      Interview questions [1]

      Question 1

      Was there ever a time that you owned up to something?
      Answer question

      Other Customer Support Representative Interview Reviews for Bizzabo

      Customer Support Representative Interview

      Jul 21, 2020
      Anonymous employee
      Tel Aviv-Yafo
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bizzabo (Tel Aviv-Yafo) in Jun 2020

      Interview

      The process was fast and efficient, after a call from the recruiter, a first interview was scheduled with my future manager, afterward, I had an interview with a teammate in Israel and the last interview was with the manager of my manager (Head of Client Services). I got answers regarding my interview after 2 days max. Everyone was super nice, all the meetings started on time and the overall experience was very good.

      Interview questions [1]

      Question 1

      How would you handle stressed customers? what would you do to calm them down?
      Answer question
      4

      Bizzabo interviews FAQs

      • Customer Support Representative applicants have rated the interview process at Bizzabo with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Support Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Bizzabo overall takes an average of 19 days.
      • Common stages of the interview process at Bizzabo as a Customer Support Representative according to 2 Glassdoor interviews include:

        IQ intelligence test:  22%

        Phone interview:  22%

        Presentation:  22%

        Group panel interview:  11%

        Other:  11%

        One on one interview:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(15) ;
        2. Sales(8) ;
        3. Software Engineer(8) ;
        4. Marketing(5) ;
        5. Business Development Representative (BDR)(4) ;
        6. Customer Success Manager(4) ;
        7. Customer Success(3) ;
        8. Director(3) ;
        9. Engineering Manager(3) ;
        10. Manager(3) ;
        11. Marketing Intern(3) ;
        12. Account Development Manager(2) ;
        13. Account Manager(2) ;
        14. BDR(2) ;
        15. Customer Service Manager (CSM)(2) .


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      Jobs at Bizzabo

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