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      Bizzabo

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      Technical Support Specialist Interview

      Dec 4, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Bizzabo in Nov 2020

      Interview

      The overall process begins with an intro interview with a recruiter. The recruiter that interviewed me was extremely nice and was more casual than your typical interviewer which is nice because it really eases the nerves a bit. It's basically a call to ensure that you're a good culture fit for the company. After that, I interviewed with my potential team lead and two of their team members. They provided a dummy website and asked a few questions about custom changes using HTML/CSS to ensure I had the ability to do this role well. After this interview, I was given an assignment/project to test my ability. They gave me about 5 days to complete the project. I had to present the project to three different employees including my potential team lead, one of their solutions members, and the director of client success. Once the presentation was complete, it followed with a one-on-one with the director of client success. Overall, the interview process was great! I was interviewing with a couple of other companies at the same time so it was easy for me to compare and Bizzabo made the interview process very relaxed and easier, which was nice. Interviewing is a stressful process and they do a great job in helping you relax which allows you to show them your true self.

      Interview questions [1]

      Question 1

      Your process in handling support tickets, difficult customers, and some technical questions about APIs and HTML/CSS. They also dive deep into you as a person and your passions/goals to measure your potential "fit" with the company.
      Answer question
      6

      Bizzabo interviews FAQs

      • Technical Support Specialist applicants have rated the interview process at Bizzabo with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.7% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Bizzabo as a Technical Support Specialist according to 1 Glassdoor interviews include:

        Phone interview:  14%

        IQ intelligence test:  14%

        Drug test:  14%

        Group panel interview:  14%

        Presentation:  14%

        Background check:  14%

        One on one interview:  14%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(15) ;
        2. Sales(8) ;
        3. Software Engineer(8) ;
        4. Marketing(5) ;
        5. Business Development Representative (BDR)(4) ;
        6. Customer Success Manager(4) ;
        7. Customer Success(3) ;
        8. Director(3) ;
        9. Engineering Manager(3) ;
        10. Manager(3) ;
        11. Marketing Intern(3) ;
        12. Account Development Manager(2) ;
        13. Account Manager(2) ;
        14. BDR(2) ;
        15. Customer Service Manager (CSM)(2) .


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