Customer Support Specialist applicants have rated the interview process at Bloomberg with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 54.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 5 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Bloomberg overall takes an average of 23 days.
Common stages of the interview process at Bloomberg as a Customer Support Specialist according to 8 Glassdoor interviews include:
Phone interview: 41%
One on one interview: 35%
Group panel interview: 18%
Presentation: 6%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Bloomberg in Jul 2013
Interview
General questions. Make sure you know your company history. The interviewer I got was very difficult in formulating questions. She seemed really unprepared which threw me off multiple times.
I applied online. The process took 2 days. I interviewed at Bloomberg (Singapore) in May 2015
Interview
Took 2 days before the phone interview then was invited to Bloomberg office for interview with team leader.
They will ask basic question about yourself followed by a mock customer service test. Subsequently will be shadowing one of the team members to understand their daily operation.
I applied online. I interviewed at Bloomberg (London, England) in Sep 2014
Interview
Email reply ; phone interview; interview with 2 individuals at the company; follow up interview.
The candidates interviewing did not impress and appeared quite grumpy and unhappy with their current roles.
Interview questions [1]
Question 1
Standards interview questions - nothing out of ordinary or surprising.
I applied online. The process took 2 weeks. I interviewed at Bloomberg (London, England) in Feb 2014
Interview
It was online applicaton, which I even forget about. After about two weeks I recieved an email asking about the best time for me to have a phone interview. I did not reply straight away, so after a few days the Bloomberg representative called me asking about the best time for the phone interview. We set up the date and the time and, of course, they called me exactly that minute, that was agreed.
Interview questions [1]
Question 1
what is the difference between good customer service and excellent one?