I applied online, via their website. I had applied to jobs with them before, but this was the first time I had gotten a response. I emailed to set up a phone interview. I missed the initial call from the interviewer and left a message. Did not hear back from him until two days later. We set up a time to talk on the following Monday. He was 10 minutes later. Had the phone screening interview, during which the interviewer said I had applied twice (not sure if it had been a software error on my end or if I had applied at separate times). He gave a great description of the position (much more in depth than the job posting) and we talked about what the job entailed, what were my qualifications and why did I feel I fit, etc.
I didn't think it had gone well and did not have contact information for the interviewer. But I was contacted to come in for an in-person interview and off I went. The DC office is nice--they have all sorts of snacks, tea, coffee, water, fruit, soy/almond milk available to eat (their kitchen area is right by the entrance).
The in-person interview was fairly boring. Much of it was cookie cutter questions, such as describe a time when you had a conflict that prevented you from proceeding with your work, how did I feel about long hours/working in an open office (it appears the staff all work in rows of desks. There is no privacy), what drew me to the position, did I have experiences in X, etc. I honestly felt that they were politely interviewing me, but there was not a strong interest in me as a candidate.
It was a nice visit but I suspected I would not get the job. They let me know that there would be one more round of interviews with their boss if I would be selected to advance. Neither interviewer had cards for me, so I had no way of thanking them (I actually forgot their names as soon as I walked out the door).
About a week later, I received a rejection email. I couldn't say I was surprised but I am actually relieved. Although I have worked in the open office plan before, their layout honestly seemed very cramped. And as the job requires long hours, I'm not sure I'd want to be in such a tight space surrounded by people working well beyond the end of the work day.