Is it hard to get hired as a Call Center Representative at Blue Shield Of California?

Call Center Representative applicants have rated the interview process at Blue Shield Of California with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Call Center Representative at Blue Shield Of California?

Candidates applying for Call Center Representative roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Blue Shield Of California overall takes an average of 33 days.

Where can I find Blue Shield Of California interview experiences by job title?

Customer Service Representative (73) ; Manager (51) ; Director (46) ; Senior Manager (46) ; Program Manager (33) ; Senior Business Analyst (33) ; Business Analyst (32) ; Project Manager (30) ; Analyst (22) ; Senior Project Manager (21) ; Customer Service Representative (CSR) (16) ; Executive Assistant (16) ; Operations Supervisor (16) ; Senior Program Manager (16) ; Pharmacy Technician (14)

Blue Shield Of California Call Center Representative Interview Questions

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Blue Shield Of California

Interviews

Call Center Representative Interview

Feb 9, 2024

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 3 months. I interviewed at Blue Shield Of California (Lodi, CA) in Jan 2024

Interview

They send you a study guide that is really helpful to prepare for the interview. Go through all the senerios and it becomes second nature answering their questions.The questions are based on a STAR format.

Interview questions [1]

Question 1

Tell me about a time you had a difficult customer. What wad the outcome.

Answer question

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