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      Technical Support Representative Interview

      Oct 16, 2016
      Anonymous Interview Candidate
      Orem, UT
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Bluehost (Orem, UT) in Sep 2016

      Interview

      Had two phone interviews and one in-person interview. After a tour of the Bluehost operation with the interviewer, it was blatantly obvious that Bluehost doesn't hire older workers with experience, like many other business that don't in "Happy Valley".

      Interview questions [1]

      Question 1

      While the job was for technical support, the questions were more oriented towards selling webhosting addons. One question was pick a subject and convince the interviewer to buy it. Got the impression the job was more about selling than support.
      Answer question
      2

      Bluehost interviews FAQs

      • Candidates applying for Technical Support Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Bluehost overall takes an average of 8 days.
      • Common stages of the interview process at Bluehost as a Technical Support Representative according to 1 Glassdoor interviews include:

        Phone interview:  20%

        IQ intelligence test:  20%

        Drug test:  20%

        Group panel interview:  20%

        Presentation:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Web Advisor(30) ;
        2. Software Engineer(6) ;
        3. Technical Support Agent(6) ;
        4. Inbound Sales(5) ;
        5. Server Professional(5) ;
        6. Technical Support Engineer(5) ;
        7. Outbound Sales(4) ;
        8. Sales(4) ;
        9. Tech Support(4) ;
        10. Customer Service Representative(3) ;
        11. Product Support Specialist(3) ;
        12. Sales Representative(3) ;
        13. Senior Software Engineer(3) ;
        14. Senior Web Advisor(3) ;
        15. Software Engineer II(3) .


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      1 jobs in United States
      Accounting Analyst
      San Juan, PR
      ·
      $46K - $65K /yr
      (Glassdoor est.)
      View job
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