I applied through an employee referral. The process took 1 week. I interviewed at Bluehost (Provo, UT) in Dec 2010
Interview
I got a referral from an employee that I had worked with before. I had a phone interview with their trainer, and then with the head of customer service. Once it was decided that I had the skills needed to fill the position I spoke with the now CEO of the company to solidify my schedule.
Interview questions [1]
Question 1
I was asked very specific questions about troubleshooting email within Outlook.
I applied online. The process took 4 weeks. I interviewed at Bluehost in Nov 2015
Interview
The interviewer was late, the office was completely unorganized and shows signs of disarray. My first impression were backed up by the poor employee Web reviews. I would not accept an offer if it was offered to me. Great learning experience for me.
I applied through an employee referral. The process took 5 days. I interviewed at Bluehost (Provo, UT) in Feb 2013
Interview
The HR management was very helpful and responsive to my communications about applying for a position. I met with a senior supervisor Nefi. He was very fair with his interview questions.
Interview questions [1]
Question 1
The hardest questions that I was asked, in my opinion, were regarding technical applications that I had never used or were familiar with.
Technical Support Agent applicants have rated the interview process at Bluehost with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 56.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Agent roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Bluehost overall takes an average of 8 days.
Common stages of the interview process at Bluehost as a Technical Support Agent according to 3 Glassdoor interviews include:
One on one interview: 25%
Background check: 17%
Phone interview: 17%
Drug test: 17%
Personality test: 8%
Skills test: 8%
IQ intelligence test: 8%
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