Customer Service Representative applicants have rated the interview process at Boeing with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 22 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Boeing overall takes an average of 37 days.
Common stages of the interview process at Boeing as a Customer Service Representative according to 5 Glassdoor interviews include:
Group panel interview: 23%
Background check: 15%
Phone interview: 15%
One on one interview: 15%
Drug test: 8%
Personality test: 8%
Presentation: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -
The process took 2 weeks. I interviewed at Boeing (Seattle, WA) in Sep 2023
Interview
Met at Boeing facility where I picked up a badge that had been advanced. I was met by the hiring manager who included 2 other departmental team members in the interview. I received an introduction about the customer service team, had the opportunity to ask questions, went through situational questions, and was asked to provide STAR answers
Interview questions [1]
Question 1
How would you respond if a customer was asking you to speed up delivery times? How have you managed a challenging customer?
I applied online. The process took 3 weeks. I interviewed at Boeing (Dallas, TX) in Sep 2024
Interview
The interview process was in person, and lasted about 45 minutes.
We talked about past work history and was explained the current role.
Manager was nice, and mentioned that I would be given a call whether I was offered the position or not.
Interview questions [1]
Question 1
What was a time I had to make a hard decision even though it may have not been the most popular?
I applied through a staffing agency. The process took 5 days. I interviewed at Boeing (Singapore) in Aug 2023
Interview
few questions been asked and overall not that formal. interviewers are not that strict and formal. it ended quite fast. interview questions are formal and not that challenging. overall fair experience.