I applied online. The process took 2 weeks. I interviewed at Bold Penguin
Interview
Three zoom interviews, talked with a trainer, the head of the customer service dept, and HR. The trainer had me do a few mock phone calls and they were about an hour long each
Interview questions [1]
Question 1
Tell me about a time you were dealing with a difficult or angry customer
I applied through an employee referral. I interviewed at Bold Penguin (Columbus, OH) in Dec 2020
Interview
Very fast process at first - 5 interviews in a week and a half then went silent for 1 month. Seems like a good company to work for with strong leadership.
