Customer Service Associate applicants have rated the interview process at Booking.com with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 25 days.
Common stages of the interview process at Booking.com as a Customer Service Associate according to 1 Glassdoor interviews include:
Background check: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Booking.com (Barcelona) in Jan 2018
Interview
Easy and smoothy, quite fast to get the answer. The lady who did the process was from Manchester office and she was really nice and had no rush on the interview
I applied online. The process took 1 day. I interviewed at Booking.com
Interview
It was taxing with several stages to the interview. After having to go through online assessment, you'll have to sit for it again when selected for face to face interview. Several stages to go through:
1. Online Assessment, Language (English and another language you're applying for)
2. Phone Assessment (for language you applied)
3. Interview by HR overseas, my case was from Thailand.
4. Face to face interview with Sg office (3 stages)
- English assessment and Other language, you applied for, assessment (MCQ form)
- Conversational assessment
- Formal interview with manager and overseas HR
Face to face interview took half a day.
I applied online. I interviewed at Booking.com (Toronto, ON) in Feb 2018
Interview
It was just a phone interview where I had to talk about me, my course and experiences. In my point of view it was easy, but I was looking for something part-time and the job was full time