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      Call Center Service Rep I Interview

      Aug 27, 2022
      Anonymous Interview Candidate
      Houston, TX
      Declined offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Boston Scientific (Houston, TX) in Jul 2022

      Interview

      Applied, was called for interview and about a week and some days later got a call that i was selected.( Originally applied for Site Monitor II) but when the hiring manager Viviane called me, she stated i needed to go only and reapply for some reason and she has sent me a link to the requisition they wanted me to apply for. when i got home and click on the link it was for Call Center Service Rep I position. I sent her an email questioning why the change in title with what i applied and interviewed for, she stated it's same thing. I didn't want to argue with her. I applied and went through background check and all. Offer letter was $15.00 an hour. Needless to say I will not be taking the offer.

      Interview questions [1]

      Question 1

      How will you explain a difficult situation to customer/patient
      1 Answer

      Boston Scientific interviews FAQs

      • Candidates applying for Call Center Service Rep I roles take an average of 10 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Boston Scientific overall takes an average of 26 days.
      • Common stages of the interview process at Boston Scientific as a Call Center Service Rep I according to 1 Glassdoor interviews include:

        Background check:  25%

        Phone interview:  25%

        Drug test:  25%

        One on one interview:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Product Builder(306) ;
        2. Intern(124) ;
        3. Engineer(110) ;
        4. Manufacturing Engineer(104) ;
        5. Quality Engineer(95) ;
        6. Product Builder II(82) ;
        7. Clinical Specialist(81) ;
        8. Territory Manager(72) ;
        9. Internship(63) ;
      Manager
      (61) ;
    • Project Manager(52) ;
    • Field Clinical Representative(46) ;
    • Software Engineer(44) ;
    • Sales Representative(43) ;
    • Product Builder I(40) .
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