Box Tier I Technical Support interview questions

I did a resume drop on a career website for an Entry Recruiting/HR Position. I received an email within the next week to schedule a phone interview. The phone interview lasted about 40 minutes and was very friendly and conversational. At the end of the phone interview the recruiter said that she thought I would be an excellent fit for the Tier 1 Technical Support position. She scheduled a phone interview with the head of the Tech Support Team three days later. The next phone interview was also very upbeat, friendly and lasted about 30 minutes. Later that day I received an email inviting me for an onsite interview. The onsite interview consisted of four 30 minute interviews. Each interview was up to the discretion of the person getting it. Two were very conversational, about my past work an opinions on customer service. Two were more puzzle and problem solving focused.

My impression is that Box is not interested in hiring a qualified individual but someone who the team members will enjoying grabbing a beer with. Not a great way to hire. The office is also very difficult to get to from public transportation. The process was as follows for me: 1) applied online for a different position 2) completed phone screening with recruiter, was recommended I interview for Tech Support role. I was cautioned the pay might not be as high as expected, but to not worry, that it was a comprehensive package (I'm supposed to include the food you serve as part of my pay? No, sorry, that's supposed to be a 'perk'). I agreed that the role would be a good starting point within the company and scheduled an interview. 3) I went onsite for an interview which consisted of 5 smaller 1:1 interviews with members of the team 4) completed the interviews with ease (there were virtually no technical questions) 5) met with the recruiter before leaving the office who was sure to ask "Is there any reason you wouldn't take this job?" multiple times 6) received the 'thanks for your time' email by the end of the week.