Technical Support Engineer applicants have rated the interview process at Braze with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 40.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 12 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Braze overall takes an average of 23 days.
Common stages of the interview process at Braze as a Technical Support Engineer according to 3 Glassdoor interviews include:
One on one interview: 29%
Background check: 14%
Group panel interview: 14%
Phone interview: 14%
Skills test: 14%
Presentation: 14%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 2 weeks. I interviewed at Braze in Aug 2020
Interview
Phone screen with a recruiter, Hackerrank coding challenge, zoom call with the hiring manager, and then virtual onsite with the hiring manager and a few other people.
All went well until the live coding session where they asked me to implement a spiral matrix algorithm. I struggled with the question and couldn't complete it on time, and the remainder of my offsite got cancelled... I know algorithms is a common practice in interviews, but it felt ridiculous to do that for a supporting engineer position, i.e. very junior role.
Interview questions [1]
Question 1
They asked me to implement a spiral matrix algorithm.
I applied in-person. The process took 1 week. I interviewed at Braze (Jakarta) in May 2025
Interview
Overall, it is fine.
There are 4 stages: HR screening, Technical Interview, Test, and Director Test.
Failed on the Test stage, and the overall process is fine with fast response.
Once you apply, within a couple of days, you might receive an email to schedule the interview with the hiring team, and than less than 3 days, you will get notified if you are eligible to do the next stages.
Interview questions [1]
Question 1
Troubleshooting experience, Tools, and Problem Use case
I applied through a recruiter. I interviewed at Braze in Apr 2021
Interview
Was approached by a recruiter for a phone screen. Then invited to video interview with a manager. Once that was passed I was given a HackerRank algorithm challenge. I made it onto the final round which was an hour long live code challenge and a 30 minute interview with another manager but I had to turn it down since I received another offer.