I applied in-person. The process took 1 week. I interviewed at Brook Street (London, England) in Jun 2013
Interview
There were two interviews. The first was a one-on-one with the branch manager in which she ran through my background - qualifications and experiences. Following that and on a separate day, I had a role-play in which the regional manager was present. I was given 30 minutes in which to prepare for this. The scenario was to sell the agency's services to a potential client who was not an agency user.
Interview questions [1]
Question 1
Why do you want this job? Does money motivate you?