I applied in-person. The process took 2 days. I interviewed at Brooks Brothers (New York, NY) in Aug 2013
Interview
Relaxed and friendly. I was asked questions about client service process and retention. Also demonstrated my extensive product knowledge and company history. Described my selling process and style. The store is small and I was given a tour of the stockrooms as well as the selling floor. I met with the assistant managers as well as the store GM.
Interview questions [1]
Question 1
How do you provide the highest level of service for the client? Tell me about Brooks Brothers history.
I applied online. I interviewed at Brooks Brothers (New York, NY)
Interview
Interview was overall easy, nice interviewers, they asked me questions in regards to previous experience and others. They ask what my availability was and if I was willing to work on weekends or not.
Interview questions [1]
Question 1
Describe a time when you gave good customer service?
Walk in with resume, quick 30 minutes interview regarding past experience. Interview was straight forward and no tricky questions. After the interview, the manager showed me around the store and introduced products to me.
I applied in-person. I interviewed at Brooks Brothers (Atlanta, GA) in Mar 2020
Interview
The interview process was simple, straight forwards, and easy. My application was accepted and I was called in for an interview, a very stress-free environment. I already felt welcome. The hiring manager was very polite, well versed, and knew what they were looking for.
Interview questions [1]
Question 1
Can you tell me about the history of the Brooks Brothers franchise?
Sales Associate applicants have rated the interview process at Brooks Brothers with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 70.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 8 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at Brooks Brothers overall takes an average of 14 days.
Common stages of the interview process at Brooks Brothers as a Sales Associate according to 45 Glassdoor interviews include:
One on one interview: 35%
Drug test: 17%
Background check: 15%
Skills test: 8%
Presentation: 6%
Phone interview: 5%
Group panel interview: 4%
Other: 4%
Personality test: 4%
IQ intelligence test: 3%
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