A little vague, very standard interview questions. Asks to elaborate on past experience with specific examples. 30 to 40 minute phone interview to start with corporate office in Seattle, then 2nd stage face-to-face with regional office
I applied online. The process took 3 weeks. I interviewed at Brooks Running (Seattle, WA)
Interview
There was the phone interview pre screen and then a video interview. Overall the process after the phone screening was fast. Everyone seemed genuine and easy to talk to. I would say the whole process was about 3 weeks.
Customer Service Representative applicants have rated the interview process at Brooks Running with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Brooks Running overall takes an average of 35 days.
Common stages of the interview process at Brooks Running as a Customer Service Representative according to 1 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
One on one interview: 33%
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