Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Butternut Box

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Butternut Box reviews | Butternut Box jobs | Butternut Box salaries | Butternut Box benefits
      Butternut Box interviewsButternut Box Customer Support Team Member interviewsButternut Box interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Support Team Member Interview

      Oct 19, 2020
      Anonymous Interview Candidate
      London, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Butternut Box (London, England) in Sep 2020

      Interview

      The interview process was long, lasting over 5+ weeks. It consisted of written tasks, phone interviews, video interviews and role play. Most of the interviewers were very friendly and lovely to speak with. Unfortunately one HR interviewer seemed way more concerned with the ‘cultural’ fit than my skills or experience. She also proceeded to have a personal conversation with the other interviewer at several points which was both awkward and unprofessional. I agree that workplace culture is important but it shouldn’t be the only focus. It felt like they had decided weeks ago but were trying to stall and drag it out until they secured their first choices. In the current work climate the company could afford to be more considerate of people’s time. Not many people can afford to waste weeks and months on a company that is not willing to give them a chance. They clearly wanted someone with specific past experience/skills and they should have been more transparent about that from the beginning in the job posting. Salary transparency would also have been helpful as there was no indication of a salary range throughout the process.

      Interview questions [1]

      Question 1

      What dog breed would you be? Tell us something that people don’t really know about you. What three people would you invite to dinner? What three words would people use to describe you? People that work here are quirky. What makes you quirky?
      Answer question
      1