Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      CARVANA

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: CARVANA reviews | CARVANA jobs | CARVANA salaries | CARVANA benefits
      CARVANA interviewsCARVANA Customer Experience Manager interviewsCARVANA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Experience Manager Interview

      Jan 19, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at CARVANA

      Interview

      Well organized and straightforward. The response was timely and thorough while the interview itself was pretty run of the mill. No curve balls, just a pleasant conversation with a well informed interviewer.

      Interview questions [1]

      Question 1

      How do you cultivate a team atmosphere?
      Answer question

      Other Customer Experience Manager Interview Reviews for CARVANA

      Customer Experience Manager Interview

      Sep 30, 2019
      Anonymous Interview Candidate
      Tempe, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CARVANA (Tempe, AZ)

      Interview

      First round is woth a recruiter on the phone. No big deal. Second is woth the director on the phone. Conversational but also situational questions. Third is in person with about 6 rounds of one on one interviews. They one on ones were all different. On person kept interrupting my answers so I could never fully finish. One person stared at their laptop the whole time and no eye contact and kept a grimace on their face. One person called the customer number with me and had me act like a customer and then give feedback on the call. One person walked in with nothing hardly knew what was going on and then walked out looking confused. To finish they had who would have been a peer give me a tour and walk me out. They were high energy and friendly but seemed hurried. In general I got the vibe that they were looking for a specific personality type that just wasn't me. I felt all my answers were great but that I just didnt click with the people or company. I also was worried because of some of their culture they shared. They explicitly said you work until it's done and that means weekends and maybe long days. I got the impression that everyone is running around trying to figure stuff out and working hard, which is great but I didnt see any end in sight. Seemed like they want someone to come live and breath carvana not just work there. That being said I'm glad I didnt get an offer to turn down.

      Interview questions [1]

      Question 1

      what did you think about the call you just heard?
      Answer question
      1