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      CDK Global

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      Tech Support Interview

      Nov 26, 2013
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at CDK Global in Nov 2010

      Interview

      The interview process was standard - phone interview with general recruiter, second phone interview with technical recruiter, third interview in person with hiring managers. The biggest frustration was the background check - not that they ran one, that's fine. The fact that they couldn't find my W2 info, and told me that to continue my application, I had to call the IRS and get the last 10 years of my W2s was frustrating. What was more frustrating was that I paid 3 times to fax it to them, and that 3 times they said they didn't get it, and insinuated that I hadn't actually sent it. The 4th time, the individual admitted they had provided their old fax number.

      Interview questions [1]

      Question 1

      There wasn't really a "difficult" question - half customer service, half standard, basic technical abilities questions.
      Answer question
      1

      CDK Global interviews FAQs

      • Candidates applying for Tech Support roles take an average of 25 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CDK Global overall takes an average of 26 days.
      • Common stages of the interview process at CDK Global as a Tech Support according to 1 Glassdoor interviews include:

        Background check:  20%

        Phone interview:  20%

        Drug test:  20%

        Personality test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(179) ;
        2. Senior Software Engineer(92) ;
        3. Senior MEMBER TECHNICAL(79) ;
        4. Consultant(65) ;
        5. Account Advocate(63) ;
        6. Client Technical Analyst(53) ;
        7. Member Technical(52) ;
        8. Manager(39) ;
        9. Associate Software Engineer(37) ;
        10. Implementation Consultant(37) ;
        11. Product Manager(37) ;
        12. Project Manager(34) ;
        13. Analyst(33) ;
        14. Director(31) ;
        15. Senior Member of Technical Staff(26) .


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