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      CDK Global

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      Call Center Representative Interview

      Dec 16, 2020
      Anonymous employee
      Valdosta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CDK Global (Valdosta, GA) in Aug 2020

      Interview

      I received a phone call from a scout first who let me know about the interview and set up a time. I was supposed to do a phone interview followed by a zoom interview, but I was offered the position after the phone interview.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      1 Answer
      1

      Other Call Center Representative Interview Reviews for CDK Global

      Call Center Representative Interview

      Aug 16, 2024
      Anonymous employee
      Valdosta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 5 days. I interviewed at CDK Global (Valdosta, GA) in Jul 2024

      Interview

      First you will get an email from a person in the hiring department. You will reply to that email with best times and dates you are available to have an interview. Personal laptop connected to internet router via ethernet cable. Takes about 30 minutes (more or less, depending on any questions asked).

      Interview questions [1]

      Question 1

      Are you able to multitask? Do you have a quiet area in your home you can work without interruptions (no tv, no children, no pets, no people). What pay are you hoping to receive? How many hours are you willing to work?
      Answer question
      1

      CDK Global interviews FAQs

      • Call Center Representative applicants have rated the interview process at CDK Global with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 56.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Call Center Representative roles take an average of 5 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CDK Global overall takes an average of 26 days.
      • Common stages of the interview process at CDK Global as a Call Center Representative according to 2 Glassdoor interviews include:

        Phone interview:  33%

        Presentation:  17%

        Background check:  17%

        Drug test:  17%

        Skills test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(179) ;
        2. Senior Software Engineer(92) ;
        3. Senior MEMBER TECHNICAL(79) ;
        4. Consultant(65) ;
        5. Account Advocate(63) ;
        6. Client Technical Analyst(53) ;
        7. Member Technical(52) ;
        8. Manager(39) ;
        9. Associate Software Engineer(37) ;
        10. Implementation Consultant(37) ;
        11. Product Manager(37) ;
        12. Project Manager(34) ;
        13. Analyst(33) ;
        14. Director(31) ;
        15. Senior Member of Technical Staff(26) .


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      Jobs at CDK Global

      6 jobs in United States
      Associate Customer Success Specialist
      United States
      ·
      $60K - $65K /yr
      (Employer provided)
      View job
      Lead Customer Operations Analyst
      United States
      ·
      $106K - $136K /yr
      (Employer provided)
      View job
      CDK Global Returnship Talent Community
      Austin, TX
      ·
      $55K - $97K /yr
      (Glassdoor est.)
      View job
      Title and Registration Processor
      Indianapolis, IN
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Sr. Sales Enablement Consultant
      United States
      ·
      $95K - $98K /yr
      (Employer provided)
      View job
      View all Call Center Representative Jobs