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      CGI

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      Customer Service Phone Representative Interview

      Jan 28, 2017
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at CGI (San Antonio, TX) in Jan 2013

      Interview

      CGI usually hires temps than will keep who they feel performed the best after the project is over. Afterwards they will ask if you would like to get hired on and will send you to interview with project managers to find the best fit.

      Interview questions [1]

      Question 1

      What do you say when a client is angry on the phone?
      1 Answer

      CGI interviews FAQs

      • Candidates applying for Customer Service Phone Representative roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CGI overall takes an average of 23 days.
      • Common stages of the interview process at CGI as a Customer Service Phone Representative according to 1 Glassdoor interviews include:

        Presentation:  17%

        Phone interview:  17%

        Drug test:  17%

        Skills test:  17%

        IQ intelligence test:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(2111) ;
        2. Consultant(1545) ;
        3. Senior Consultant(1419) ;
        4. Senior Software Engineer(1100) ;
        5. Business Analyst(539) ;
        6. Lead Analyst(454) ;
        7. Associate Software Engineer(450) ;
        8. Software Developer(432) ;
        9. IT Consultant(292) ;
        10. Director(236) ;
        11. Project Manager(218) ;
        12. Associate Consultant(170) ;
        13. Systems Engineer(157) ;
        14. Manager(124) ;
        15. Senior Business Analyst(110) .


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      Jobs at CGI

      8 jobs in United States
      Site Manager / Senior Contractor Representative
      View job
      Site Manager / Senior Contractor Representative
      Colorado Springs, CO
      ·
      $90K - $176K /yr
      (Employer provided)
      View job
      Quality Assurance Manager/Specialist (Entry Level to SME) TS/SCI with Poly REQUIRED
      Arlington, VA
      ·
      $90K - $204K /yr
      (Employer provided)
      View job
      Sr. Windows Administrator
      Radford, VA
      ·
      $113K - $198K /yr
      (Employer provided)
      View job
      Resource Analyst - Full Performance TS/SCI with Poly REQUIRED
      Chantilly, VA
      ·
      $113K - $251K /yr
      (Employer provided)
      View job
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