Patient Service Representative applicants have rated the interview process at CITYMD with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Representative roles take an average of 13 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at CITYMD overall takes an average of 15 days.
Common stages of the interview process at CITYMD as a Patient Service Representative according to 12 Glassdoor interviews include:
Phone interview: 31%
One on one interview: 21%
Presentation: 14%
Drug test: 10%
Background check: 10%
Skills test: 7%
Other: 3%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1+ week. I interviewed at CITYMD (New York, NY) in Nov 2018
Interview
I applied to this position online and within a month l received an email with a phone interview request (Oct 11th.) The recruiter missed our first scheduled interview and we had to reschedule. She ended up calling me at our new scheduled time/day (Oct 15th) and the phone call lasted for 13 minutes. Pretty fast. Two days later l received an email to conduct an on-site interview. My interview was scheduled first for October 19th. Hours later the on-site manager rescheduled again. We then scheduled the on-site interview for October 29th. I get there early and there were also others waiting to be interviewed, which l thought was cool because l had never experienced that before. Now it’s my turn to meet with two on-site managers and l was really excited! I have been applying to citymd for over a year and l couldn’t wait for this moment. Speaking to the manager l know they saw just how excited l was. I answered every “scenario” question with enthusiasm and to the best of my ability. My cheeks were hurting the entire interview because l was smiling so much! One of the managers said that they were impressed with my resume and it seemed as l really enjoy the work that I’ve done. So l thought everything went well and the other manager also told me that the next step was going to be training and they mentioned that the HR department are normally the ones that reaches out with the next steps, if hired. She also stated that would take a few days.
A week passed (Nov 6th) and l reached out to one of the managers by email. I wanted to inform her that since our interview, my availability has changed (I now have a flexible schedule) 3 days passed (Nov 9th) and l haven’t even received a response. A short response would have been nice “Hello, thank you for letting me know.” 3 days later l received an email from the automatic recruiting system informing me that l have not been chosen and they were moving on with other applicants. Totally fine! I would have appreciated a response to my email and it took for me to call the HR department to get a response. I feel extremely defeated and sad because as a young adult who Is extremely ambitious and really would have LOVED to represent this practice, l feel that l deserved to know if they were going to move forward or not. Even if the assistant manager knew that she wouldn’t have hired me, at least respond back to the email as common courtesy. It sucks! I didn’t get chosen but l will not give up.
It started out with me being nervous and overwhelm but after I started talking, I felt more comfortable and open up to the manager. The overall experience was. got the job and now working for the company for 3 years now
I applied online. The process took 1 week. I interviewed at CITYMD (New York, NY) in Oct 2025
Interview
I received an email scheduling a date and time for a phone interview. Two days later, I received a phone call around 1:30PM without a date and time scheduled. I answered the questions on the phone to the best of my ability. She said she would send me an email for an in-person interview. I received the email the same day before 5PM. Two days later, I showed up to the interview half an hour early. I waited in the waiting room and the manager interviewing me didn’t even give me a handshake after greeting. He said we were going to the basement, which seemed spooky. We entered the room and as he asked me questions, he seemed genuinely disinterested in what I had to say. I know in interviews you can’t reply with one or two words answers. Therefore, as I elaborated, I got the sense that he was bored. I felt like the 10 minute interview was a waste of time.
Interview questions [1]
Question 1
What are your goals? Do you plan on becoming a doctor?
I applied online. The process took 1+ week. I interviewed at CITYMD in Dec 2023
Interview
12/9 pre screening questions
12/10 phone Interview
12/14 in person interview
12/15 received job offer with 1/2 start date.
Interview process was under 2 weeks Interview was simple and easy.
Interview questions [1]
Question 1
Can you travel to different sites?
Work experience?
Open availability?