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      CITYMD

      Part of VillageMD

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      Related searches: CITYMD reviews | CITYMD jobs | CITYMD salaries | CITYMD benefits
      CITYMD interviewsCITYMD Patient Service Representative interviewsCITYMD interview
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      Patient Service Representative Interview

      Oct 10, 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at CITYMD (New York, NY) in Jan 2020

      Interview

      Pretty standard behavioral questions and scenario based questions. Checking to see culture fit and role fit in terms of prior customer services experience. Overall pretty straightforward questions. Managers were both really really nice and comforting.

      Interview questions [1]

      Question 1

      How would you balance a teammate in need and a patient needing service?
      Answer question

      Other Patient Service Representative Interview Reviews for CITYMD

      Patient Service Representative Interview

      Nov 26, 2025
      Anonymous employee
      Brooklyn, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at CITYMD (Brooklyn, NY)

      Interview

      It started out with me being nervous and overwhelm but after I started talking, I felt more comfortable and open up to the manager. The overall experience was. got the job and now working for the company for 3 years now

      Interview questions [1]

      Question 1

      what is your greatest weakness
      Answer question

      Patient Service Representative Interview

      Oct 7, 2025
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at CITYMD (New York, NY) in Oct 2025

      Interview

      I received an email scheduling a date and time for a phone interview. Two days later, I received a phone call around 1:30PM without a date and time scheduled. I answered the questions on the phone to the best of my ability. She said she would send me an email for an in-person interview. I received the email the same day before 5PM. Two days later, I showed up to the interview half an hour early. I waited in the waiting room and the manager interviewing me didn’t even give me a handshake after greeting. He said we were going to the basement, which seemed spooky. We entered the room and as he asked me questions, he seemed genuinely disinterested in what I had to say. I know in interviews you can’t reply with one or two words answers. Therefore, as I elaborated, I got the sense that he was bored. I felt like the 10 minute interview was a waste of time.

      Interview questions [1]

      Question 1

      What are your goals? Do you plan on becoming a doctor?
      Answer question

      Patient Service Representative Interview

      Dec 17, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at CITYMD in Dec 2023

      Interview

      12/9 pre screening questions 12/10 phone Interview 12/14 in person interview 12/15 received job offer with 1/2 start date. Interview process was under 2 weeks Interview was simple and easy.

      Interview questions [1]

      Question 1

      Can you travel to different sites? Work experience? Open availability?
      Answer question

      CITYMD interviews FAQs

      • Patient Service Representative applicants have rated the interview process at CITYMD with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Patient Service Representative roles take an average of 13 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at CITYMD overall takes an average of 15 days.
      • Common stages of the interview process at CITYMD as a Patient Service Representative according to 12 Glassdoor interviews include:

        Phone interview:  31%

        One on one interview:  21%

        Presentation:  14%

        Drug test:  10%

        Background check:  10%

        Skills test:  7%

        Personality test:  3%

        Other:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Medical Scribe(525) ;
        2. Patient Care Representative(69) ;
        3. Medical Assistant(66) ;
        4. Patient Service Representative(62) ;
        5. Pcr(58) ;
        6. Scribe(58) ;
        7. Site Manager(42) ;
        8. Physician Assistant(30) ;
        9. Assistant Manager(28) ;
        10. Physician(25) ;
        11. Radiologic Technologist(25) ;
        12. PSR I(21) ;
        13. X-Ray Technologist(18) ;
        14. Shift Supervisor(15) ;
        15. Manager(13) .


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      Jobs at CITYMD

      16 jobs in United States
      Patient Service Representative
      Brooklyn, NY
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Patient Service Representative
      Staten Island, NY
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Medical Receptionist
      Bay Shore, NY
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Medical Receptionist
      Wall Township, NJ
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Medical Receptionist
      Union, NJ
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      View all Patient Service Representative Jobs