there were two rounds 1st with the Team Leader 2nd and final one with manager ., there were represting there work thir culture , i was the only one in the interview crowd who has multiple industry expirience , the main thing was with the manager who asked me several quetions like what do you think about what customer's actual need , and how youmanage when You will handle irate customer's , i replied we have to build a emotional relation with our customers , through our services , and after sales services is the realest ones to build a cult ,