Policy Service Representative applicants have rated the interview process at CNA with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Policy Service Representative roles take an average of 32 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at CNA overall takes an average of 26 days.
Common stages of the interview process at CNA as a Policy Service Representative according to 8 Glassdoor interviews include:
Phone interview: 23%
Drug test: 23%
One on one interview: 23%
Background check: 15%
Group panel interview: 12%
Skills test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at CNA
Interview
After application a recruiter called and set up a phone interview. Then there was a 2:1 in person interview with the supervisor and manager. After receiving a job offer I then needed to submit to background check and drug screening.
I applied online. The process took 3 weeks. I interviewed at CNA (Reading, PA)
Interview
Phone screen followed by a face to face interview with hiring manager. Mostly behavioral questions about your past decisions. Other questions regarding what you know about the company and why you want the job
Interview questions [1]
Question 1
Name a time when you had to deal with a difficult person. How did you handle this situation?
I applied online. The process took 4 weeks. I interviewed at CNA (Chicago, IL) in Oct 2015
Interview
I applied online. The process took 2 weeks. I interviewed at CNA (Chicago, IL) in October 2015.The interview process was a phone screen by the Talent Acquisition Rep. Then a interview set up by HR with the Director and Manager. One asked questions related to my resume and the other went over the job in details.1 week later w/ offer. I was given a few days to get drug testing done with a email from HR to get new hire paperwork in. Three days later my background cleared with drug testing and was give final welcome letter from HR.
Interview questions [1]
Question 1
Why CNA Insurance? What are your strengths and weakness? If offered a position with CNA where would you like to be in a couple years?
I applied through a staffing agency. The process took 3 weeks. I interviewed at CNA in Oct 2015
Interview
6 questions. Not very useful. Basically wanted me to know how difficult the job was by answering questions that I never asked. Two people interviewed me and they were courteous but they were not realistic as to what my resume showed in comparison to what the job required.
Interview questions [1]
Question 1
Tell me about a time you used multiple systems at once