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      COGECO

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      Customer Care Representative Interview

      Jul 3, 2023
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at COGECO in Jun 2023

      Interview

      Initial call to set up the interview, then another video interview with the team lead and the initial contact. Explained immediately that the base salary was too low and they would negotiate upon first call before even setting up second interview. Offered the job less than the base and was told no negotiation after they began the background check already and spent days going back and forth about it, only wanting to speak on the phone.

      Interview questions [1]

      Question 1

      How would you try to keep a customer at cogeco
      Answer question

      COGECO interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Retention Specialist(12) ;
        2. Technical Support Specialist(12) ;
        3. Manager(11) ;
        4. Sales Representative(9) ;
        5. Technical Support(8) ;
        6. Customer Service Representative(6) ;
        7. Senior Manager(5) ;
        8. Technical Support Representative(5) ;
        9. Analyst(4) ;
        10. Cable Technician(4) ;
        11. Network Engineer(4) ;
        12. Project Manager(4) ;
        13. Sales Associate(4) ;
        14. Account Executive(3) ;
        15. Customer Care Representative(3) .


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      Jobs at COGECO

      10 jobs in United States
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      CA$22 - CA$26 /hr
      (Employer provided)
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      Associate, Hybrid Retail
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      ·
      CA$39K - CA$42K /yr
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      Associate, Hybrid Retail
      Sarnia
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      Specialist, Provisioning
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