Customer Service Associate applicants have rated the interview process at CSC with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Associate roles take an average of 22 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CSC overall takes an average of 24 days.
Common stages of the interview process at CSC as a Customer Service Associate according to 2 Glassdoor interviews include:
Group panel interview: 40%
Skills test: 20%
Phone interview: 20%
Background check: 20%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at CSC in Jan 2021
Interview
Two interview process - one via phone and one via zoom with multiple people asking you questions. It lasted around an hour, basic interview questions regarding work history, biggest challenges faced in previous jobs, stuff like that.
Interview questions [1]
Question 1
What challenges did you face at previous job and how did you overcome them?
I applied through an employee referral. The process took 2 weeks. I interviewed at CSC (Wilmington, DE) in Apr 2022
Interview
After submitting my application, I was contacted by a recruiter for an initial phone interview, which went well. I received follow-up information for a Microsoft Teams interview for two people higher up in the specific department which had the open CSA position. My interviewers, from start to finish, were professional and open. While I wasn't the candidate they chose, I received very timely communication throughout the process, and had a positive experience.
Interview questions [1]
Question 1
Q: Tell us about a time you experienced a challenge as a member of a team. What was your team facing? How did you work together to overcome it?