Customer Service applicants have rated the interview process at CVS Health with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 12 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at CVS Health overall takes an average of 20 days.
Common stages of the interview process at CVS Health as a Customer Service according to 25 Glassdoor interviews include:
One on one interview: 25%
Drug test: 15%
Skills test: 13%
Background check: 11%
Presentation: 9%
Personality test: 9%
Phone interview: 8%
Group panel interview: 4%
IQ intelligence test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at CVS Health (Springfield, PA) in Jun 2018
Interview
It’s a group interview. It takes about 4-6 hours depending on how long it takes to get through the slide shows and group activities. They go over CVS Health benefits, expectations, insurance etc. You usually get offered an interview after you finish all the paper work you’re suppose to do online before hand which can take from 15-30 days depending on how fast you finish the hiring checklist.
Interview questions [1]
Question 1
What can you bring to the CVS Company that someone else cannot bring?
It was good and the manger was really nice to me throughout the whole process even talking about the specifics of the location that I was interviewing about he also had a friendly smile on his face.
Had my interview for a customer service role today. The process was smooth and professional. The interviewer was courteous and made sure to cover all the necessary details. Questions were clear, focusing on relevant experiences and skills. Overall, it was a straightforward experience that left me feeling confident about the position.
I applied online. The process took 4 weeks. I interviewed at CVS Health (Atlanta, GA) in Jul 2024
Interview
Easy phone then virtual the phone was 10 to 15 min long the virtual was 20-30 minutes long. They ask a series of questions pertaining to background of applicant. They also ask scenario questions to see how applicant would respond to certain situations.