Casino Customer Service Representative applicants have rated the interview process at Caesars Entertainment with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Casino Customer Service Representative roles take an average of 10 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Caesars Entertainment overall takes an average of 18 days.
Common stages of the interview process at Caesars Entertainment as a Casino Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 21%
Drug test: 21%
One on one interview: 14%
Group panel interview: 14%
Background check: 14%
Other: 7%
Personality test: 7%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1+ week. I interviewed at Caesars Entertainment
Interview
Several stages of interviews, ranging from over-the-phone to in-person. A gaming license application/fingerprinting are also required, which cost around $90. The over-the-phone interviews focused on personal ethics and customer service philosophies. The in-person interview (done with two members of management) focused on prior experiences that display the skills they are looking for in an applicant.
Interview questions [1]
Question 1
"If you could invent a time machine and travel to any time in the past or future, where would you go and why?"
I applied online. The process took 1+ week. I interviewed at Caesars Entertainment (Las Vegas, NV) in May 2013
Interview
Very thorough follow-through. Great information provided throughout the process. Expectations are high with this position - they expect people to have a good education, while not requiring a degree. Expectation of an easy-going personality is paramount.
Interview questions [1]
Question 1
Nothing out of the ordinary. I have had all the questions before. They do have a very long list of standard questions that they ask each interviewee.